Cookie Policy
This Cookie Policy was last updated on August 1, 2023 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, www.biopharmagroupcdmo.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Google reCAPTCHA
Functional, Marketing/Tracking
Consent to service google-recaptcha
Usage
We use Google reCAPTCHA for spam prevention. Read more
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
Functional
Name
Expiration
6 months
Function
Provide spam protection
Marketing/Tracking
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots
Complianz
Functional
Consent to service complianz
Usage
We use Complianz for cookie consent management. Read more
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Google Analytics
Statistics, Functional
Consent to service google-analytics
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement.
Statistics
Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
1 day
Function
Store and count pageviews
Functional
Name
Expiration
session
Function
Provide technical monitoring
Google Adsense
Marketing/Tracking
Consent to service google-adsense
Usage
We use Google Adsense for showing advertisements. Read more
Sharing data
For more information, please read the Google Adsense Privacy Statement.
Marketing/Tracking
Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
persistent
Function
Provide ad delivery or retargeting
Intercom Messenger
Marketing/Tracking, Functional
Consent to service intercom-messenger
Usage
We use Intercom Messenger for chat support. Read more
Sharing data
For more information, please read the Intercom Messenger Privacy Statement.
Marketing/Tracking
Name
Expiration
9 months
Function
Store a unique user ID
Functional
Name
Expiration
9 months
Function
Name
Expiration
1 week
Function
Google Fonts
Marketing/Tracking
Consent to service google-fonts
Usage
We use Google Fonts for display of webfonts. Read more
Sharing data
For more information, please read the Google Fonts Privacy Statement.
Marketing/Tracking
Name
Expiration
expires immediately
Function
Read user IP address
Google Maps
Marketing/Tracking
Consent to service google-maps
Usage
We use Google Maps for maps display. Read more
Sharing data
For more information, please read the Google Maps Privacy Statement.
Marketing/Tracking
Name
Expiration
expires immediately
Function
Read user IP address
Miscellaneous
Purpose pending investigation
Consent to service miscellaneous
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
Expiration
Function
Name
mfnhistory
Expiration
Function
Name
WP_PREFERENCES_USER_2
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
sync_storageMap
Expiration
Function
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
FunctionalAlways active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
StatisticsStatistics
The technical storage or access that is used exclusively for statistical purposes.
MarketingMarketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Biopharma Process Systems Ltd.
Biopharma House
Winnall Valley Road
Winchester
SO23 0LD
UK
United Kingdom
Website: www.biopharmagroupcdmo.com
Email: ku.oc.amrahpoib@ltb
Phone number: +44 (0) 1962 841092
Privacy Policy
This statement explains what we do with people’s personal data, and how people can exercise their rights over it.
Who we are and how to contact us
We are Biopharma Process Systems Limited. We are an English company with company number 02337313, and our registered office is at Biopharma House, Winnall Valley Road, Winchester, Hampshire, England, SO23 0LD.
This statement is intended to provide a succinct, easily understood overview of what we do with people’s personal data. If you have any questions or concerns about the information in this statement, or about our handling of personal data more generally, or if you would like more detailed information on a particular point, you should email us at [email protected] or write to us at the above address for the attention of the financial controller and IT manager.
Sometimes, the data controller of the personal data we process may actually be one of our other group companies. For example, if you work for one of our French customers, the controller may be our French subsidiary. Nevertheless, you can always send your questions or concerns to us, and we will handle them.
The personal data we handle, what we do with it and why
We store and use the names and business contact details of the people we interact with at our existing customers, so we can provide our services, communicate with them, manage our relationship with them, promote our services to them, issue invoices and otherwise operate our business relationship with them.
We store and use the names and business contact details of the people we interact with at our suppliers and other organisations we deal with in the course of our operations, so we can manage our relationships with them and otherwise operate our business. For example, if we collaborate with another organisation on a research project, we will necessarily hold information about the people at that organisation that we are working with.
We store and use the names and business contact details of people at prospective customers, in order to promote our services to them and discuss matters such as commercial and contractual arrangements with them prior to becoming a customer. We also use social media platforms such as LinkedIn identify likely prospective customers, and use the built-in messaging functions of those platforms to contact relevant people at those prospects to promote our products and services. We will always stop contacting them in this way if they ask us to.
We do not promote our products and services to consumers.
Who we share that data with
We only share the data we collect with:
- our subsidiary companies, as necessary for the purposes we collected it for; and
- our suppliers, to the extent necessary for them to perform their services to us. Most notably, we use third party suppliers like Microsoft, CetSat, Constant Contact and Zoho to host some of our IT systems and communication platforms.
How long we keep it for
We keep the details of people we work with on research projects for 10 years after the project finishes.
Otherwise, we keep the details of people at our customers, suppliers and the other businesses we interact with for the duration of our relationship with them, and for 6 years after the end of the tax year in which we last did business with them.
We keep the details of people at prospective customers for as long as we are actively engaged in discussions with them, and for 3 years afterwards.
When we send marketing emails, we will typically retain the email addresses until the recipient unsubscribes, or until we get one ‘hard bounce’ message, whichever happens first.
The legal basis on which we process it
We process the details of people at our customers, our suppliers and the other businesses we interact with on the basis of our legitimate interest in interacting with those businesses to provide our services to them, procure goods or services from them and otherwise to operate and to carry out our functions as a business.
We process the details of people at prospective customers on the basis of our legitimate interest in promoting and arranging to provide our services to new customers.
We will always stop contacting someone for promotional purposes if they ask us to, although it may take a few days to remove them from email marketing lists and other databases.
Your rights and how to exercise them
The law gives you certain rights in respect of the information that we hold about you. Below is a short overview of those rights. The website of the Information Commissioner’s Office (http://www.ico.org.uk) has a wealth of useful information in respect of your rights over your personal data.
If you wish to exercise your rights, the best way to do so is by email to [email protected], but if you prefer you can also write to us at the address above for the attention of the financial controller and IT manager.
Your right to a copy of the information we hold about you
With some exceptions designed to protect the rights of others, you have the right to a copy of the personal data that we hold about you, as well as information about what we do with it, who we share it with and how long we will hold it for. We may make a reasonable charge for additional copies of that data beyond the first copy, based on our administrative costs.
Your right to have inaccurate information about you corrected
You have the right to have the information we hold about you corrected if it is factually inaccurate. In most cases the easiest way to do that is to ask your usual contact with us to arrange that.
Your right to object to what we do with your data, and to have restrictions placed upon it
Where we process your personal data on the basis of our legitimate interest, you have the right to object to that processing and to have restrictions placed upon it while we consider your objection.
Your right to have your information deleted in some circumstances
You have the right to require us to delete the information that we hold about you if it is no longer necessary for the purpose we collected it for, and there is no other legal basis on which we must, or are allowed to, retain it.
Your right to complain to the ICO
You have the right to lodge a complaint about our handling of your personal data with the supervisory authority, which in the UK is the Information Commissioner’s Office.
You can contact the Information Commissioner’s Office on 0303 123 1113.